Office Administration

This practical course prepares learners for the day-to-day responsibilities of an office administrator in a professional workplace. It covers office systems, communication, document handling, scheduling, customer service, records management, and basic financial administration. Learners will practise organising priorities, using standard office tools, maintaining confidentiality, and supporting managers, colleagues, and clients efficiently. By the end of the course, participants will be able to manage core administrative tasks with confidence and contribute to a well-run office.